Refund Policy 2018-08-14T21:27:29+00:00


At Glamorous Lace Wigs our aim is to provide our customers with Full Lace Wigs and Half Lace Frontals which are made of the highest Premium 100% Untreated, Unmixed Full Cuticle Human Hair.

Before we dispatch your Lace Wigs each wig is inspected to ensure that they meet your specification of a high standard.


Once you receive your stock Lace Wig if you find that it is unsuitable within 7 days we will exchange it for a different unit, length and style or a Full Store Credit. You cannot return any unit if has been worn, cut, glued ,washed or tape has been applied. Any tape or glue residue will be rejected.

Goods should be returned in the original packaging. Return your parcel and obtain a receipt of proof of posting.


When returning wigs please make sure copy of your original invoice and completed returned order form is included with your unit. We will not process any package without a completed order form and copy of original invoice. After we have inspected your Lace Wigs we will issue a Full Store Credit for the unit price only.

We will not accept any unit that has been altered, worn, brushed, combed, cut, glued or washed in any way.


Custom Lace Wigs cannot be returned as they are made to your specific requirements and would be difficult to resll, unless it is defective in any way. Please send it back immediately. We will analyse your custom order form which has been submitted to our company when ordering your wig. If it does not match the criteria on the custom order form provided by our manufacture, we will re-make the unit free of charge.

We will not accept any unit that has been altered, worn, brushed, combed, cut, glued or washed in any way.


All cancellations for Custom wigs orders will be charged 50% cancellation fee. There are no EXCEPTIONS

Cancellation of Stock Lace Wigs and Half Lace Frontals after dispatched will be issued with a Full Store Credit or exchange. (within 7 days of receipt)

All other exchanges/returns must be approved and agreed by phone (+44) 01827 288678)
or by email
before packages are accepted by Glamorous Lace Wigs or they will not be accepted, and returned at the customer’s expense.

Returned packages must be accompanied by a copy of the original invoice and must be returned in the Original condition within 7 days. Product must be in the original packaging with all netting and tags in place. We will not accept merchandise that has been altered / worn (brushed, combed, picked, cut, or washed) in any way

These terms and conditions of sale do not affect your statutory rights as a consumer.


Glamorous Lace wigs will acknowledge and deal with all complaints by email.

Glamorous Lace Wigs will handle all complains in a fair & honest manner, you can reach us by the following: